We understand the needs of training administrators to run well-organized, effective courses within the constraints of a training budget. We believe that we provide the best value-for-money for quality training within the Israeli economy. We often receive the highest scores seen in participants' feedback

We take the load from you by making the logistics and administrative aspects of running training projects as easy as possible, even for the largest projects, so that all the detail of level testing, times and locations, training materials & equipment, timetable changes, progress reports, and feedback exercises is handled by us.

FIRST CLASS TRAINING PROCESS
We begin by asking you this: What do you want to achieve? What are your objectives both in terms of timeframe and skills? These are decided in consultation with you, the management and the trainees.


Needs Analysis
Here we will assess your trainee's real needs in preparatory meetings, level testing for language courses, trainee interviews, or written questionnaires


Setting Targets
We use the best methods available to establish where improvement is most needed. This stage results in the setting of Course Objectives and the Course Program, which is agreed upon with you.

Course Design
The best trainer/s are now selected to handle the running of the project. The Course Program is now designed to meet your objectives and needs and the COURSE STARTS…..


Training Reports
Trainers fill out weekly or monthly reports for each project, which are reviewed by First Class' management. We look for content, time management and skill development.


Project Evaluation
Our Program Coordinators are frequently in touch with you to ask for your comments. Feedback exercises are carried out twice on our longer courses.

End of Course Feedback
We are very interested in the opinion of both client management and the course participants. This covers all aspects of the course, including organization, methodology, trainer suitability and whether course objectives have been met.


Personalized Service
We are not an anonymous organization with programs and methods set in stone: you will find us flexible and pleasant to work with. It's the kind of personalized service that gets your people great training without involving you in time-consuming administration, so that you can get on with your job of helping the company run better.
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