Our People. Our Difference

A top rate client list is only one reason why First Class is different. Our people and the service they give, is another. And like many of our clients, they too have been with us for years.

Together we have created a professional community that is rare for its expertise and knowledge.
Here are just some of the people who make First Class best in class:

 
Our People. Your Feedback

Our people routinely score 4.5 and above out of 5 in feedback exercises.

The one word that we most often hear clients use to describe us is excellent. We believe the second word is nice. We’re straightforward, open and flexible - the kind of people you are pleased to see in your office.

Check Point Software Technologies
 - Richard Brannock

   Director, Americas Support

  

The Customer Service workshop was well prepared and presented in a professional manner.  Our staff thoroughly enjoyed the interactive sessions while utilizing "real-life" scenarios .Our instructor was dynamic and very engaging.  Her expertise led to focused group dialog and a great learning experience for our entire team.

 

 

 

 

Cisco

The more senior you become the more important good management communication skills are for leadership. All good managers need to know how to have influence in their organisation and that elusive thing called presence.
We have coached senior executives in Cisco so that they can be more compelling & effective for all their audiences in every aspect of their business.