Working across distance and difference.
To us, ‘global’ isn’t just a buzzword; it’s the clients we work with, the places we work, & the people we are.

We help organisations which are truly global to develop globally collaborative values, mindsets, behaviours and skills so that they become part of the very fabric of the organization. 

 

 


Our Global Communication Team
There are are not that many people who have real-life experience of having lived and worked in another culture and also the professional knowledge and training abilities of a truly skilled crosscultural & global working trainer. We are flattered that the best known names in the field have chosen to work with First Class. 
 

Check Point Software Technologies
 - Richard Brannock

   Director, Americas Support

  

The Customer Service workshop was well prepared and presented in a professional manner.  Our staff thoroughly enjoyed the interactive sessions while utilizing "real-life" scenarios .Our instructor was dynamic and very engaging.  Her expertise led to focused group dialog and a great learning experience for our entire team.

 

 

 

 

Cisco

The more senior you become the more important good management communication skills are for leadership. All good managers need to know how to have influence in their organisation and that elusive thing called presence.
We have coached senior executives in Cisco so that they can be more compelling & effective for all their audiences in every aspect of their business.