Working across distance and difference.
To us, ‘global’ isn’t just a buzzword; it’s the clients we work with, the places we work, & the people we are.

We help organisations which are truly global to develop globally collaborative values, mindsets, behaviours and skills so that they become part of the very fabric of the organization. 

 

 


Our Global Communication Team
There are are not that many people who have real-life experience of having lived and worked in another culture and also the professional knowledge and training abilities of a truly skilled crosscultural & global working trainer. We are flattered that the best known names in the field have chosen to work with First Class. 
 

Hewlett Packard USA

Russ Gaylor

Learning & Development Manager

 

I really appreciated the class. The instructor was very knowledgeable, professional, and very personable as a person and as an instructor. The content of this course was very relevant and interesting. I found the materials detailed, comprehensive and very useful.

 

 

Ex Libris

Ex Libris, a world leader in the development of advanced software solutions for libraries, gives technical support all over the world from its headquarters. They realized that great service communication matched with  technological superiority is the key to competitive advantage. Our fully customised workshops in Customer Service made a real-world difference in giving support to its clients.