Company Profile

First Class is a global communication & marketing training & consultancy company with a broad vision.

Since we were founded by Susan Fisher in 1991, we have been helping our global innovation company and enterprise clients get over their messages and intentions with results you can put numbers to - for our clients and for us. 
 

 
Hewlett Packard USA

Russ Gaylor

Learning & Development Manager

 

I really appreciated the class. The instructor was very knowledgeable, professional, and very personable as a person and as an instructor. The content of this course was very relevant and interesting. I found the materials detailed, comprehensive and very useful.

 

 

Ex Libris

Ex Libris, a world leader in the development of advanced software solutions for libraries, gives technical support all over the world from its headquarters. They realized that great service communication matched with  technological superiority is the key to competitive advantage. Our fully customised workshops in Customer Service made a real-world difference in giving support to its clients.